A bond is only as good as the claim it pays.

The claims process is the real test of a carrier. We have designed ours to be predictable, transparent, and operationally efficient.

"Timely payment, direct communication, no surprises."

When an insured or beneficiary notifies a loss, we assign an in-region adjuster within 24 business hours. Communication is direct with the claims team, not a third-party service center.

We coordinate with the claimant on the optimal payment route through our global banking network, calibrated to the destination and account type. The broker is kept informed at each stage.

Direct channels

Immediate communication.

For urgent matters, telephone or email contact is the fastest route. The form is for the formal initial notice and trace of notification.

Claims

reclamaciones@meridianore.com

Formal notice of loss and communication with assigned adjuster.

Telephone

+1 (849) 570-2800

Monday–Friday, 8:30 to 17:30 AST. Extension 2 for claims.

Urgent line

24 / 7

For active cyber incidents, call and request the response line.

Notice of claim

Initial notification.

This form formally initiates notice. Following receipt, an adjuster will be in contact within 24 business hours. Timely notification matters; if in doubt, file the notice now and follow with detail.

Policy or bond number*

Coverage line*

Insured or principal*

Claimant / BeneficiaryIf different from insured.

Date of loss*

Estimated amount (USD)Preliminary estimate; adjustable during the process.

Description of loss*

Name of notifier*

Relationship to insured*

Email*

Phone*Include country code.

Actions taken to date

Authorities notified Legal counsel engaged Forensic investigation Containment measures

Additional notes

Or by email

You will receive a notice number and the assigned adjuster's name within 24 business hours.

Process

What happens next.

DAY 0

Notice received

Automatic confirmation with notice number. Adjuster assignment in process.

DAY 1

Adjuster assigned

Direct communication from adjuster to notifier. Initial documentation requested.

DAYS 2–10

Investigation

Loss analysis, coverage validation, and preliminary quantification.

DAYS 10–30

Determination

Communication of coverage position. If affirmative, payment coordination.